Crossland & Jones

Casey Crossland and Helen Jones are specialists in LGBTQ community-run mental health services.

Between us we have over 30 years’ experience of developing, designing, managing and evaluating a range of mental health initiatives. These include counselling, peer support, group work, conferences, events, anti-stigma initiatives, campaigning and mental health advocacy.

Service user and community engagement are at the heart of our work:

Nothing about us without us.

Social value, diversity, inclusion and anti-racist practice are the values and practices we bring to all our projects.



Helen is qualified as a mental health nurse and as a psychotherapist and has worked in mental health advocacy for many years. She has worked for community counselling services for women and for LGBTQ communities.

She founded and was the CEO of MindOut, the LGBTQ mental health service for 20 years. She has extensive experience of successful bid writing, of designing and developing new projects and services and of project management.

She received an honorary MA from the University of Brighton in 2016 and an MBE in 2022 in recognition of her contribution to LGBTQ mental health.

Casey Crossland smiling, short blonde hair, black t shirt


Casey is a LGBTQ trauma informed therapist in private practice.

Alongside this she provides clinical supervision, training and reflective practice for staff working in mental health and social care settings.

She has a 13 years experience of frontline work and management within the homeless sector and LGBTQ mental health advocacy.

In 2017 she co-founded Sensing Friends, a charity for young people with sensory needs based in nature.

Our Services

  • Community consultation
  • Service user/survivor consultation
  • Designing and developing projects and services
  • External evaluation
  • Bid writing
  • Consultancy on best practice in relation to psychologically informed/trauma informed working
  • Group reflective practice
  • Clinical supervision
  • Counselling for staff and service users

Our Principles

  • Service user consultation and involvement
  • Inclusion, anti-racist practice and intersectional identities
  • Run by and for LGBTQ communities
  • Access and affordability
  • Evidence based best practice
  • Sustainable community development
  • Quality assurance


Casey and Helen were fantastic to work with. Their experience and knowledge of the LGBT+ sector, service delivery and funding environment was invaluable. They worked collaboratively with both our staff and service users, ensuring that the finished work met the needs of the service and the people using it. I would thoroughly recommend them.
Amy Roch, Director of Service and Deputy CEO at Galop.
We commissioned Crossland & Jones to undertake a piece of research about the ways in which suicide bereavement is experienced within LGBTQ+ communities. This subject had never been researched from this perspective before.Helen and Casey worked closely with us and with our panel of people with lived experience to ensure our views and concerns were reflected in every aspect of the research and report production. I would definitely recommend working with Crossland & Jones.
Michelle Stebbings, Executive Lead at Support After Suicide Partnership